Guide

How to request SEPM product information

Informational checklist for contacting SEPM about FFC, SUMI-CARD, or IRRAX wires — what to prepare before you call Tebrau II sales.

5 June 2026

This guide is informational only. SEPM Guide does not accept RFQs or host a working web form. Use the published Tebrau II contact channels when you need drawings, samples, or pricing.

Prepare before you call

  1. Application summary — static board-to-board, dynamic flex, automotive, HV electronics, etc.
  2. Electrical targets — voltage, current, temperature, impedance or EMI notes if known.
  3. Mechanical targets — length, fold plan, flex cycles, mating connector family and pitch.
  4. Compliance — UL/CSA style preferences, halogen-free needs, automotive quality expectations.
  5. Volume & timeline — prototype vs mass production, target region of assembly.

Who to call (archive reference)

From the May 2022 Wayback capture of sepm.com.my:

  • General: +607-3602000 (Ext 125)
  • Sales: +607-3602022 (Ms. Yap), +607-3602021 (Mr. Edmund)
  • Fax: +607-3602001
  • Address: No.1, Jalan Angkasa Mas Utama, Kawasan Perindustrian Tebrau II, 81100 Johor Bahru, Johor, Malaysia

Confirm names and extensions are still current when you reach out.

What “good” looks like in an email

Subject lines that mention product family + pitch/style + target temperature get answered faster than vague “need catalogue” notes. Attach a draft drawing even if incomplete. State whether you need FFC (SUMI-CARD), jumper lead, heat-resistant PVC, SUMIFLEX, or IRRAX specifically.

Boundaries of this website

We rewrite public educational content about SEPM and interconnect topics. We do not quote prices, commit lead times, or impersonate Sumitomo Electric staff. For group-level context, visit the Sumitomo Electric corporate site.

See also contact page and product overview.